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Frequently Asked Questions

Frequently Asked Questions

Never used services like ours before or looking to fine tune what’s already in place? We can help answer your needs!

QAI can help you with several different types of Audits including: Pre C TPAT, TQA (Total Quality Assessment), COC (Code of Conduct or Social Accountability), Factory Assessment Audit. Each audit has its own checklist. These can be done together or separately upon request.

First time you have ever used this factory? An inspection is a great way to get a good baseline on what to expect from your factory. From defects, to measurements and even packaging, our inspectors catch what the factory may have overlooked. Thousandth time you have used this factory? Still a great time to catch them off guard, all importers are one poor shipment away from bad product reviews!

Simply put QA International has been in the industry for over 25 years. Between management we have roughly 50 years of industry experience. Big or small we show all customers the same great service, communication and honesty. We know how hard it is to trust someone with your supply chain, let us help you take control of your suppliers.


QA International represents Importers of all kinds. From first time importer to long time importer we have helped these companies depend on their production partners and supply chains stay honest. QA International assists clients by auditing factories for compliance and safety, testing products, as well as inspecting production lines and plant procedures. In addition to witnessing order fulfillment and reporting to management, the gathered information is relayed to our customers in a transparent, truthful and complete manner.

QA International has clients who buy from countries in the Far East, Middle East and South America. The QA International main hubs of operation are located in the USA and in China. Our presence in China includes one of the largest inspection, auditing and laboratory operations in the industry. Our independent and commercial testing lab is approved by the CPSC in the USA and certified by the Chinese National Accreditation Scheme (CNAS) and China Metrology Association (CMA) in China. Accurate and fast testing and reporting services to manufacturers throughout China and Asia.

“Quality Pays” has been said many times in many different ways but the short of it is, poor quality cost everyone in the supply chain money. Whether it is the cost of reproducing, reshipping or lost sales and retailer penalties, non-conformance to the quality required by your customer will cost everyone money in the end. 3rd party intervention can help reduce your non-conforming quality problems and increase your profitability.

HQTS QA International has been a trusted and respected partner of ours for over 10 years. Attention to our needs for testing and inspection is second to none.

Brian Schmidt, Quality Manager, Learning Resources

We are very pleased with QAI’s services – the competitive rates, prompt responses, reliability, and turnaround time is excellent.

Tatiana Strigaro, Quality Assurance & Control, Publishers Clearing House

QA International has been a great asset to us, with a U.S. based office making communication super fast and easy.

Michael Averbukh, Quality Manager, ETA Hand2Mind